Returns & Exchanges
At Claymoo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original box.
Drop Off Package
Hand over your package to the designated carrier at any official drop-off location or schedule a home pickup for your convenience.
Receive Refund or Credit
After our team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing